Last Updated: 4 October 2026
These Terms & Conditions govern your use of the Arovantis website and apply to enquiries, quote requests and other interactions conducted through the website.
By using the website or submitting an enquiry, you agree to these Terms & Conditions.
1. About Arovantis
Arovantis provides information about commercial, industrial and business equipment through its website.
The website operates primarily as a product catalogue and quote-request platform.
Products displayed on the website may be supplied through third-party manufacturers, suppliers or fulfilment partners.
2. Website Information
We aim to provide useful and accurate product information on the website.
However, product names, descriptions, specifications, dimensions, images, colours, finishes, features, availability and other information may be supplied by manufacturers or suppliers and may change without notice.
Website information is provided for general information, product identification and marketing purposes.
Customers should rely on the specifications, pricing, availability and other details confirmed by Arovantis in the applicable quotation or order documentation before proceeding with a purchase.
3. Product Images and Information
Product images, names, specifications and descriptions may be used to identify and market the relevant products.
Images may not always represent the exact configuration, colour, finish, accessories or specification available at the time of purchase.
Where applicable, product names, trademarks, images and manufacturer information remain the property of their respective owners.
4. Pricing
Arovantis may not display public pricing for products on the website.
Customers may use the Request a Quote or Request Pricing & Availability process to enquire about a product.
Pricing, availability, freight and delivery requirements may need to be confirmed before a quotation can be provided.
Any pricing provided during an enquiry is subject to confirmation and may depend on the selected configuration, quantity, delivery location, freight requirements and supplier availability.
5. Quote Requests
Submitting a quote request does not constitute an order or acceptance of an offer.
A quote request allows Arovantis to assess the requested equipment and confirm relevant information, which may include:
- product availability;
- pricing;
- quantity;
- freight and delivery;
- product configuration; and
- other applicable requirements.
Arovantis may contact the customer to clarify information before providing a quotation.
6. Quotes
Unless otherwise stated in writing, quotations are subject to the terms, validity period and conditions specified in the quotation.
A quotation may be subject to supplier confirmation, product availability, freight costs and other applicable requirements.
A quotation does not guarantee product availability until the relevant order has been accepted and availability has been confirmed.
7. Product Availability and Stock
Products displayed on the website are not necessarily held in stock by Arovantis.
Website listings do not constitute a guarantee that a product is currently available, immediately dispatchable or held in Australian stock.
Availability may need to be confirmed with the relevant supplier before an order can be accepted.
Arovantis will provide applicable availability or lead-time information as part of the quotation or order process where reasonably available.
8. Supplier and Fulfilment Arrangements
Depending on the product, orders may be supplied or dispatched directly by a third-party supplier, manufacturer or fulfilment partner.
Delivery arrangements, freight charges, lead times and delivery requirements may therefore vary between products and suppliers.
Where applicable, relevant delivery information will be confirmed during the quotation or order process.
9. Delivery
Delivery times provided by Arovantis are estimates unless expressly confirmed otherwise in writing.
Delivery may be affected by supplier availability, freight networks, location, product size or weight, access requirements, manufacturing lead times and other circumstances outside Arovantis’s reasonable control.
Customers are responsible for providing accurate delivery information and advising of any known access restrictions or special delivery requirements that may affect delivery.
10. Orders and Payment
The Arovantis website does not require online payment to submit a standard quote request.
Submitting a quote request does not create a payment obligation.
Where an order proceeds, applicable payment terms will be provided separately through the relevant quotation, invoice or other order documentation.
An order will only be considered accepted when Arovantis confirms acceptance in writing or otherwise processes the order in accordance with the applicable terms.
11. Product Specifications and Changes
Manufacturers and suppliers may change product specifications, components, dimensions, finishes, colours, accessories or other product characteristics without notice.
Where a particular specification is important to a customer, the customer should request confirmation before proceeding with an order.
12. Customer Information
Customers are responsible for ensuring that information supplied to Arovantis is accurate and complete to the best of their knowledge.
This includes information relating to:
- contact details;
- delivery location;
- quantities;
- product requirements; and
- any other information reasonably required to process an enquiry or order.
13. Cancellations, Returns and Product Issues
Any applicable cancellation, return, replacement, warranty or product-support arrangements may depend on the product, manufacturer, supplier and circumstances of the order.
Where an issue arises with a product or delivery, customers should contact Arovantis as soon as reasonably practicable so that the matter can be assessed and, where appropriate, referred to the relevant supplier or manufacturer.
Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded, restricted or modified under applicable Australian law.
14. Consumer Guarantees
Where Australian Consumer Law applies, nothing in these Terms & Conditions is intended to exclude, restrict or modify any applicable consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.
Where a transaction is a business-to-business transaction, applicable rights and remedies may differ depending on the circumstances and applicable law.
15. Website Availability
We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, secure, available or free from errors.
Website functionality may occasionally be affected by maintenance, technical issues, third-party services or circumstances outside our reasonable control.
16. Website Use
You must not:
- use the website for unlawful purposes;
- attempt to gain unauthorised access to the website or its systems;
- interfere with the security or operation of the website;
- introduce malicious software or harmful code; or
- use the website in a manner that may damage, overload or impair its operation.
17. Intellectual Property
Unless otherwise stated, content created for and displayed on the Arovantis website, including website text, branding, graphics and other materials, is owned by or licensed to Arovantis.
You must not reproduce, modify, distribute or commercially exploit Arovantis website content without permission, except where permitted by law.
Product names, trademarks, logos, photographs and manufacturer information may belong to their respective owners.
18. Third-Party Websites
The Arovantis website may contain links or references to third-party websites, manufacturers, suppliers or other external services.
Arovantis does not control third-party websites and is not responsible for their content, availability, security, terms or privacy practices.
Accessing third-party websites is at the user’s own discretion.
19. Limitation of Liability
To the maximum extent permitted by law, Arovantis is not responsible for loss or damage arising from reliance on information on the website where that information has changed, is incomplete, contains an error or has been supplied by a third party.
Nothing in these Terms & Conditions excludes, restricts or modifies any liability, right or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law.
20. Indemnity
To the extent permitted by law, you agree to indemnify Arovantis against reasonable losses, liabilities, costs or expenses arising from your unlawful use of the website or your breach of these Terms & Conditions.
This clause does not apply to the extent that the relevant loss or liability was caused by Arovantis’s own unlawful conduct or cannot lawfully be excluded.
21. Changes to These Terms & Conditions
Arovantis may update these Terms & Conditions from time to time.
The latest version will be published on this page, with the updated date shown at the beginning of the document.
Your continued use of the website after an updated version is published constitutes use of the website under the updated Terms & Conditions, to the extent permitted by law.
22. Governing Law
These Terms & Conditions are governed by the laws applicable in New South Wales, Australia.
You agree to submit to the applicable courts and tribunals of New South Wales, Australia, subject to any mandatory rights or jurisdiction provided by applicable law.
23. Contact Us
Arovantis
Australia
Email: [email protected]
Website: arovantis.com.au
For enquiries regarding these Terms & Conditions, please contact us using the details above.